10+ years in corporate America working for a fortune 100 company on the operational end of social media (listening, insights, community management, protection).
10+ years in social listening and community management. I can talk through social listening/community management strategies, platforms and can train/build/review boolean. Well versed in Sprinklr, Brandwatch and Talkwalker. Also helped build a corporate social protection program and can help with social protection best practices.