I am an expert on debt collection and limiting credit risk for businesses, I have started and run a successful debt collection agency and am the author of 20 business books.
Well worth the investment!
Michelle Dunn offers clear, concise advice, and is an incredibly hard worker. In her prior work as a collections agent, she was courteous, firm, and fair; as a writer and consultant, her talents have really bloomed.
Michele has an uncanny ability to uncover what really neeeds to be done, then put an action plan together that is well thought out, workable, and will bring everyone on board to meet the challenge. If you need guidance and direction, Michelle is the one to use.
Michelle has worked with Lorman Education Services on over twelve live national audio conferences since 2008. She has covered many important topics for us in the collection field and has received positive reviews from attendees. Michelle is punctual in her deadlines and very receptive to new topics we bring to her. In return she has offered her own advice to help create and offer timely programs that may interest our customers. She is a strong asset to our speaking team.
Michelle has been a fantastic person to know because of her depth of experience and knowledge of the collection industry. Michelle is a true professional and is a leader in the way she positively supports and mentors her peers in our industry. I can alway count on Michelle to deliver the facts right on point. There isn't a question that Michelle has not been able to answer and she does so willingly and with great courtesy. It's quite refreshing to find an expert such as Michelle that will go out of her way to help another person. She definitely inspires me to keep paying it forward to others. I recommend everyone reach out to Michelle Dunn for any and all things related to accounts receivable management. Thanks for that you've done and continue to do for our industry Michelle!
Michelle is a person I trust who has shown great integrity and strength in her business pursuits.
Michelle’s expertise in credit and debt collection shows in her writing. In reviewing her Ultimate Credit and Collections Handbook, I was privy to that knowledge. I additionally learned what a conscientious and pleasant person she is, and highly recommend her.
Michelle is a super cool chick that is knowledgeable in her field and beyond. She has helped me on a few occasions and I will continue to look to her for professional advice. I would highly recommend her!
Michelle and I became colleagues over a decade ago when we were both establishing our online presences. Since then, I have worked with Michelle in a client-to-service provider capacity, in a service provider-to-client capacity, and as a consultant. She is a thorough and innovative professional as well as a capable and accessible educator on all topics related to credit and collections.
I first encountered Michelle when she was the CEO of M.A.D. Collection Agency. She had a great website and it caught my eye. At that time I thought Michelle was a novice in this industry that we call Credit and Collection, and she may have been. Through the years however, I have watched her grow in her knowledge and expertise. She has become a force in the industry and a mentor to those looking to get a start. She is a generous person and helpful to a fault. I highly recommend Michelle. Keep up the good work!
Michelle has a wealth of experience and knowledge about the credit and collection business. She makes the complicated subject of starting and running a collection agency seems straightforward and methodical. As one who has been in the creditors' rights business for many years, I applaud her experience and approach.