Seasoned Process Excellence Leader and Continuous Improvement Manager guiding companies to improve efficiency, productivity, and customer experience. I have designed and implemented operational changes that have resulted in successful outcomes for 20+ years. Trained in Six Sigma, Lean, Re-engineering, and Process Management methodologies, I have redesigned more than 100 processes for over 25 organizations across a variety of industries, helping to increase revenues and reduce costs while dramatically improving customer experiences.
