I specialize in client-side (endpoint) information security, and general support of Windows, OS X, and Linux clients and servers.
I've worked as an information security subject matter expert, writing for top industry publications such as CIO, CSO, Computerworld, and 2600 Magazine. In information security, I'm especially adept at malware issues.
I've also done remote and over-the-phone tier two tech support for American Windstream customers via Dependable Home Tech in Burlington, Ontario, Canada. The tickets I've dealt with have ranged from significant malware problems which required writing new Registry keys and .conf files, to network connectivity issues, to file permission/fragmentation issues.
I can provide advice and consulting at my stated per minute rate. You may also request remote support services at preset prices per service, upon request.
My knowledge and experience makes me ideal for advising customers with small networks (<500 client machines).
Here's a sample of my writing in top information security trade publications: