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Clarity

Jessica Bledsoe

London, England

I help companies understand how to talk to their customers to create innovative products, sales strategies that work, and pricing models, all through the lens of win/loss and CX (customer experience) programs. Starting a program is easy; doing it with impact takes rigor and thoughtful analysis. I can help you create a program that leads directly to more loyal customers and higher revenue.

$1.00/min

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Win/Loss Analysis

Win/Loss Analysis is the art of listening to customers who evaluated your solution and made the most important decision: to buy or not to buy. It seeks to understand where the tipping point is and how to adjust your sales, marketing, product, and pricing strategy to improve your sales win rate.

As VP of Product Management for more than 8 years for the leader in Win/Loss Analysis, I created their win/loss product (approach, research methods, analysis model, etc.), successfully implementing programs for more than 100 large and small companies. I can teach you how to do the same at a fraction of the cost and effort.

Customer Experience Analysis

CX Analysis listens to customer sentiment, attributes, and behaviors to understand what builds loyalty and continued revenue.

I've worked for one of the leading firms in CX Analysis (Primary Intelligence), building their service and software CX offering. I've implemented the product for leading F1000 companies and small startups. I can teach you to start a new CX program or amp up your existing program to get measurable growth.

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Member since August 2017