An etiquette expert with a difference. Twenty years working in events and communications, in various parts of the world, have reinforced her belief that not only are manners and courtesy powerful communication tools but also the foundations on which self-confidence and success grow.
Her background – running events for prime ministers, CEOs, be-wigged barristers, and academics - might lead you to think that she is all about following the rules.
Here’s the difference: rather than being a stickler for ‘following the rules’, she trains us to understand the parameters of the rules, what it means to follow them and what advantages there are in knowing how and when to bend them.
Not all social or business situations are created equal - it’s understanding that, and knowing how to deal with it, that gives us our ability to be our best and to succeed.