1. Sign up.
Signing up is easy. And it's completely free. Whether you're looking for advice as a member or offering advice as an expert, you'll need to create an account. So your first step will be to figure out if you want to apply to be an expert and get paid for your advice or sign up as a member to get advice from experts.
2. Search for experts and schedule a call.
Members can easily find experts to help with their business challenges by using our search. To schedule a call with an expert, the member provides a reason and approximate length of the call as well as 3 times and dates that work best for them. When scheduling the call, the member will be asked for a credit card. A member is charged at that time for the initial call amount based on the rate and duration scheduled.
Experts have 72 hours to respond, or the call will expire (at no cost to the member). Experts will either confirm one of the requested times or send over new times that work better for them. This back and forth scheduling happens until a mutually agreed upon time is requested. Either party can also cancel the call if need be.
Once the expert accepts a requested date and time, a confirmation is sent to both parties via email and SMS with a conference line phone number and access code they'll use to call in to. The member can share that conference line and access code with up to 8 others to join in for a team call.
4. Connect and talk.
At the confirmed date and time, both member and expert will call the conference line and access code to connect over the phone (so the call isn't with your personal phone number). When the call is over, the member will be billed for any time that the call runs over beyond the original scheduled time or credited any balance if the call runs shorter than originally scheduled. Members can leave a rating and review for the expert. The payment will then be sent to the expert.