Healthcare UX Specialist with a Fortune 500 company. Former clinician bringing a unique perspective to design, enhancing patient and provider experiences through data-driven insights.
I am a results-oriented researcher with a strong foundation in human-centered design and a passion for improving healthcare outcomes. My experience includes:
Proven leadership: Spearheaded projects that increased healthcare access and improved system efficiency. Data-driven approach: Skilled in qualitative and quantitative research methods, statistical analysis, and leveraging data to inform impactful solutions. Agile methodologies: Certified ScrumMaster and SAFe Agilist with experience in agile environments. User-centered focus: Certified UX Designer with a deep understanding of user needs and accessibility principles (CPACC certified). Continuous learning: Actively pursuing professional development through programs like the Aspiring Leader Program at Elevance Health. Strong academic background: Master's degree in Communication Sciences and Disorders provides a strong foundation in human communication and interaction."** This description emphasizes key skills and achievements while maintaining a concise and professional tone.
Benefits of working with Heather:
Data-driven insights: Heather's expertise in research and analysis will provide valuable insights to inform decision-making and improve outcomes. User-centered approach: Heather will ensure that user needs are prioritized and that solutions are designed with accessibility and inclusivity in mind. Agile and efficient: Heather's experience with agile methodologies will enable her to work effectively within fast-paced environments and deliver results quickly. Continuous improvement: Heather's commitment to professional development ensures that she stays up-to-date on the latest research and best practices. Collaborative approach: Heather is a strong communicator and collaborator, able to effectively work with cross-functional teams to achieve shared goals.
