Author, speaker and customer experience expert. Author of Blue Goldfish: Using Technology, Data, and Analytics to Drive Both Profits and Prophets
Leading authority on digital assets. Author of Your Digital Afterlife and founder of The Digital Beyond.
President of Attended, a boutique event management firm. Founder of High Five Conference.
Previous agency and tech background as a UX designer and product manager.
Featured by New York Times, CBS Sunday Morning and NPR's Fresh Air.