I have extensive experience in both operations and safety roles in corporate environments and as a consultant. Restaurant, retail, and hotel industry customer service, guest experience, risk and safety management are my specialties.
I worked with the Walt Disney Company for over 13 years, and was in charge of large group training for several major operating divisions at the Disneyland Resort. Since then, I have worked with major hotel, restaurant, and retail companies on safety, risk, and operational effectiveness projects.
I have worked with major hotel, resort, restaurant, retail, and theme park companies to help them improve cleanliness, front-line customer interaction, safety, accessibility (beyond just ADA compliance!), and management effectiveness. I can help brick-and-mortar businesses in service industries operate better and create more appealing environments. Do you know what it takes to make people glad to visit your facility?
I am a risk and safety professional with a great deal of experience in working with restaurants, hotels, retail, resorts, and theme parks. I have helped organizations large and small identify risks, reduce hazards, solve safety issues, equip leaders, and reduce workers' compensation and liability costs. I can help you plan assessments, solve regulatory challenges, and bring your safety program up to a high level.
I have presented in business and professional settings for over 20 years, to groups of up to 2000 people. I have managed and coached professional training staffs. I was responsible for divisional orientation delivery for a major theme park company. I have competed and won public speaking competitions, and love the opportunity to get in front of any size group. I can help your preparation, delivery, and approach.
Enjoyed working with David years ago at Disneyland. Have worked with him post-Disney in connection with Dynamic Safety. Tip top in every way.
I've hired David's firm to work on my most high profile clients. He's done an excellent job in helping me provide expert service to these important clients. I highly recommend David to help you in any client facing role where business expertise is needed.
David is a natural consultant who knows how to help companies be successful. He exhibits a high level of integrity and dedication in all the work he does.