Hotel industry professional. +15 years of experience in Top Internationals Hotels
Want to elevate the quality of service at your hotel? With over 17 yrs of experience in the hospitality industry, specializing in Rooms Division and Hotel Management, I offer personalized phone or video training to enhance your team's skills in daily situations such as handling complaints, reception service, and reservations.
My approach is practical and tailored to the real needs of your hotel, enabling your staff to improve communication skills, resolve conflicts efficiently, and provide exceptional service.
Why choose me?
Extensive hotel management experience Flexible, customized training sessions Focus on tangible results Transform your hotel’s customer service and stand out in the market! Contact me to schedule your first trainning session!
