User Experience Professional with a strong background in user research, product design, and product strategy.
I have over 20 years experience in conducting all manner of user research including ethnography, surveys, and usability testing.
Over 20 years of experience applying the principles of design and psychology to create delightful user experiences at all touchpoints a customer might have with an organization.
Much is made of the not uncommon rift between hardware and software engineers in product development teams, and while jokes and friendly ribbing abounded within our team, the gap between the disciplines was one Adam comfortably straddled. While working on hardware development, I frequently found myself reaching out to Adam for consultation and collaboration whenever user experience was concerned. Adam’s intuitive understanding of a user’s expectations and interactions with a product made his assistance invaluable through the design cycle. His efforts brought much-needed focus among our designers to the needs and wants of the user, helping to usher in a new generation of products for expanded and mature markets, rather than the early-adopters that had previously comprised the bulk of our orders. In addition to guiding the development of our newest products, Adam also took the time to arrange lectures, presentations and study sessions to raise awareness among our developers to the importance and implementation of customer-focused design, providing us with a new vocabulary and set of references to serve as tools as we brought new products to market. Adam’s competence, wit and unflappable demeanor make him a pleasure to work with and a valuable contributor to any organization hoping to bring delight to the customer.
I was impressed with Adam's ability to interact with diverse teams and team members to develop a unifying strategy and recommendations for a software product. His 'user experience' expertise and professionalism were evident and a significant benefit to the project.
Adam is very collaborative in nature and easy to work with. He is exceptionally customer focused in his design strategies and knows how to bring the right people together to be effective with his execution of design. I highly recommend Adam for user design and project teams.
Adam's commitment to bringing the user the best possible experience is matched by his skill and expertise in doing so, and his perpetual amicability is a bonus. His contributions to the design process will be of lasting benefit to Illumina even in his absence, and has been absolutely invaluable in my own development as a designer. It was a pleasure working for and with Adam.
I heartily endorse Adam. I had the pleasure of working with him on several software projects. He brings a rare combination of creative talent, intelligence and commitment to each project.
What impresses me most about him is he always took the time to fully and deeply understand the End User and their objectives. It's a refreshing holistic view of how the best products should be designed. Adam raised the bar internally for both professionalism and product design.
Adam and I worked together on a couple of the Illumina sequencing platforms. Despite considerable feature flux, Adam always maintained a calm, pleasant demeanor. He was able to maintain flexibility even as program deadlines became tight. I'm sorry to see him move on from Illumina, but am confident that he will continue to thrive as his career advances.
I have had the pleasure to work with Adam on various projects that eventually went to market. Adam's maturity and experience help make my products much more compelling and competitive when we went to market. He was truly a partner in design and continuous improvement of our software application. Our customers raved about the innovative user interface and help build market share. His approach to user experience is holistic and very consultative. It was a privilege and a real learning experience for me. I hope to someday work with Adam on future projects.
On very short notice, Adam provided my project team with objective criteria to evaluate the user experience offered by several different quality management software solutions - helping us to quantify requirements like "easy-to-use" and "intuitive". His tools were instrumental in helping us choose the system that was best perceived by our user community. His easygoing nature combined with commitment to quality and outstanding service combine to make him a valuable team member. I recommend him without hesitation and hope to work with him again in the future!
Adam was incredibly well respected in the company and a pleasure to work with.
Adam is an excellent worker, we worked together to optimize many aspects of internal and customer facing software. He was very active in collaborations with members of other company teams to improve our business processes and customer experience.
In my time spent working with Adam, he was excellent in helping solicit feedback to develop tools that were intuitive and flexible in order to meet/exceed the needs of our customers.
