Saint John, New Brunswick
With 15+ years of experience in the human resources field, Susan is known for her ability to create compelling cultures that inspire trust and productivity in the workplace.
Susan built her consulting skills at the global consulting firm Accenture where she worked internationally across 50 countries consulting organizations across industry and sector. She has extensive experience working on projects in the area of organizational design, compensation design and analysis, and human resources policy.
Susan is a regular contributor to industry leading human resources publications across North America. She is an instructor at the Gardiner Center at Memorial University in the areas of Compensation Design & Analysis and HR Policy Essentials.
Susan has worked on major change management initiatives up to the senior executive and board level, and is known for her professionalism and ability to consistently deliver to a standard of excellence.
Susan is the proud recipient of the Newfoundland & Labrador Organization for Women Entrepreneurs (NLOWE) Start-Up Award (2013) presented by the Newfoundland & Labrador Credit Union. She has an MBA from the University of Calgary, and is a Certified Human Resources Professional (CHRP) and a Certified Human Resources Leader (CHRL).
One of the most common challenges that organizations experience is difficulty attracting and retaining top talent. This can result in high turnover, and low employee engagement. This can be addressed through the design and execution of an HR plan and retention strategy, creating market relevant HR programs (e.g. compensation plan, employee recognition, training, diversity and inclusion, workplace culture transformation, etc.).
Higher Talent is an independent consulting firm that maintains a national network of partners and independent human resources consultants to deliver services and expertise on projects as required. By leveraging our own expertise, and also the expertise of our partners, we are able to provide a highly customized approach for each client. The benefits of engaging us include gaining access to the current trends and best practices in human resources, and lowering your human capital risk. Talent management is identified as the area of fourth greatest risk to organizations exceeding IT, Finance, and Supply Chain as top risk areas.
Since Higher Talent’s founding in 2010, the company has experienced significant growth, and has secured repeat business with prominent clients within Newfoundland and nationally. Typically, our clients have been gained through word-of-mouth and referrals.