Professional IT practitioner and educator with over 16 years’ experience Bachelor’s Degree in Applied Behavioral Science Worked with and managed large teams of IT professionals Uncanny attention to details, fact-checking and deadlines. Self-driven, mission driven, quality assurance driven. Owned two small IT businesses. TECHNICAL SKILLS: All versions of the Windows Operating system All versions of the MS Office Suite Help Desk technology Remote Help Desk technology HTML and WYSIWYG Google Docs and Office 365 Earned Microsoft Certified Solutions Associate certification Earned Microsoft Certified Technology Specialist certification Earned Microsoft Certified Professional certification Earned CompTIA A+ 900 series certification