Co-Founder of Deset Business Solutions, B2B Group Buy Community and an Expert in Superior Customer Service- coaching, mentoring and consulting. Deset Business Solutions creates innovative and effective solutions, to interlock and synchronise 4 pillars of business: People | Assets | Management | HR in order to increase our client's profit, efficiency and effectiveness. With over 20 years of experience in Business Development, Customer Service and B2B Sales I have the ability to draw on a vast arsenal of knowledge and skills to create a number solutions that will increase your company`s bottom line. Customer Service We help and guide Companies reach the Superior Customer Service level, develop customer service strategies to Increase their Customer base, referrals, retention and loyalty. We create custom solutions to increase positive customer feedback and mitigate the effects of negative reviews. B2B Sales development Developing creative solutions to increase B2B Sales volume and restructuring your sale goals. www.desetbusinesssolutions.com.au