I help startups and brands build community from scratch. This often involves helping hiring managers recruit and train community management staff, delivering workshops and training sessions on community strategy, and one on one coaching with community professionals at the junior to mid level of their careers.
I've worked to launch communities with Yelp, Toyota, Chimp, Eventbrite to name a few examples.
I have also recently developed a Community Management program at UBC, where I am also a part time instructor.
