I help business owners who are busy but not seeing the money identify where profit is being lost, understand what’s putting pressure on the business, and decide what to fix first. With 25+ years of operational leadership across New Zealand, Africa, and the Middle East, I was a founding member of a franchise group that expanded into multiple countries, helped build 45+ outlets and 3 hotels, led multi‑site turnarounds, and negotiated a Master Franchise for the GCC region. I’ve worked with hundreds of business owners through ActionCOACH and continue to support owners as a mentor with Business Mentors NZ. I developed the Profit Master™ framework to diagnose profit leaks, repair cashflow pressure, strengthen margins, and improve operational clarity. I hold an MBA in Business & Franchising and am the author of The Profit Playbook.