• Extensive experience and training in designing, installing and troubleshooting Cisco Networking Products, Unified Communications Manager, Unity Voice Mail, Unified Contact Center Express and other applications, Voice Gateways, and IP Phones
• Thirteen years configuring, troubleshooting and testing Cisco Unified Communications Manager (CallManager) and other Cisco VOIP platforms
• Sixteen years networking experience
• Sixteen years operating system and Microsoft application experience
• Sixteen years project management experience
• Sixteen years installing, configuring, maintaining and troubleshooting Cisco routers and switches