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Todd Niquette

Appleton, WI
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Developed, tuned and maintained Target Stores's BI system of record (Info Retriever). Later was technical lead for their conversion to HP Service Desk (Incident, Problem, and all integrations with other systems). Led technical effort to port their entire ITSM stack to ServiceNow, an installation that won SN's "Technical Innovation of the Year award for 2013.