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Customer Development
Created 13 years ago in Product & Design / Lean Startup
I am a mentor at 500Startups, Techstars, and SXSW. I have built and sold several companies, and helped hundreds of founders build their ideas and team.
I advise multiple early-stage companies on strategies and tactics for community cultivation and customer development to help them: discover, welcome, acquire and retain an active community of customers; and transform customer support and social engagement into a source of customer evangelism.
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Reviews (14)
Thomas gave excellent advice. He definitely gave me a few moments of clarity. I plan to use the advice he gave in this and future startups. Talking to Thomas is 100% worth the investment!
Source: Clarity Chris Kanuck Mar 9, 2022Great call with Thomas, looking forward to actioning his advice!
Source: Clarity Gina Galligan Feb 19, 2021Thomas gave me a few good ideas to think about regarding my upcoming product launch. He was prepared and had done since initial research about my company before the call.
Source: Clarity Loic Jeanjean Mar 15, 2017Best advice, will definitely be in touch with again. Great guy
Source: Clarity Nikolas Woods Jul 8, 2016Thomas was very helpful in generating ideas and reinforcing priorities, thanks Thomas! Well worth the chat today
Source: Clarity Daniel Faggella Dec 24, 2015Thomas was grounded and listened to us before he responded. We were able to throw our cards on the table and received solid advice regarding our ideas on building our community of users.
Thomas helped us focus our efforts and that's a big deal. If you're launching a startup you're going to have to dig deep so it helps to know where to dig.
Source: Clarity Zachary McCullough Nov 19, 2014Thomas was very helpful providing me with the do's/don'ts and best practices when it comes to retargeting. Definitely recommend giving Thomas a call if you're looking for an expert's perspective on this matter!
Source: Clarity Marc Köhlbrugge Aug 27, 2014It was a quick chat. Thanks for your time
Source: Clarity Haseeb Awan Feb 24, 2013