Enterprise AI Architect. PhD in Health Sciences. 15+ yrs building AI systems Fortune 100 companies actually ship. Founder @ The RLC Group – AI & CRM consulting. Clients: Huntington Bank, Merrill Lynch, BofA, Amgen, Kaiser Permanente, DIRECTV, AT&T, Pfizer, Eversana. Implemented 15+ Salesforce platforms across Sales, Service, Finance, Life Sciences, Health Clouds & AgentForce. Cut LifeSci case escalations by 52%. Increased bank transactions 47%. Reduced medical costs by 37%. Advisor on Agentic AI strategy, Salesforce AgentForce, data governance, M&A CRM integration, RAG architecture & enterprise AI governance. Passionate about turning AI from pilot to production.