1988 Master of Business Administration & Master of Health Science, University of Florida
1983 Bachelor of Science in Nursing, University of Florida
2004-Present Author/Teacher/Wellness Coach, Christian Yoga LLC, Pace, Florida
Published: 7 Steps to Get Off Sugar and Carbohydrates, Scripture Yoga, Yoga for Beginners, and Scripture Yoga Decks and DVDs.
Instructor for Christian Yoga Classes.
1997-2013 Group Fitness Instructor, Pensacourt Health, Racquet, & Fitness Club, Pensacola, Florida
1999-2001 Quality Assurance Nurse, (Part-time) Blue Cross Blue Shield of Florida, Pensacola, Florida
Conducted on-site medical records review at physician offices for Health Options annual Documentation of Care to monitor quality of care. Coached managerial staff at offices regarding areas of opportunities.
1994-1998 Quality Assurance Nurse, Blue Cross Blue Shield of Florida, Pensacola, Florida
Coordinated and monitored the Quality Assurance Program for the HMO, Health Options, to meet all applicable State, Federal, and NCQA standards. Facilitated NCQA accreditation activities during an on-site inspection for successful re-accreditation. Built effective client relationships with physician groups.
1991-1994 Assistant Administrator, Mayo Clinic Jacksonville, Jacksonville, Florida
Provided operational leadership and coaching for 13 direct report supervisors of 140 allied health personnel, and 40 physicians for Neurology, Neurosurgery, General Internal Medicine, Nephrology, Hematology, Oncology, Endocrinology, Dietetics, Gastroenterology, Ambulatory Surgery Center, Radiation Oncology Center, Bone Marrow Transplant Program, and Epilepsy Center. Worked closely with each departmental physician chair. Attended Division meetings. Resolved all patient complaints.
1988-1991 Salary Administrator/Job Analyst, Mayo Clinic Jacksonville, Jacksonville, Florida
Led Mayo Clinic Jacksonville’s Continuous Quality Improvement program. Administered annual salary increases based on employee performance appraisals. Performed annual market survey to determine the cost of living raise. Wrote job descriptions and determined job classifications. Managed Employee Activities Program and wrote a monthly newsletter.