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Created 10 years ago in Skills & Management / Leadership
Every organisation experiences change, all the time. Always. There is no point at which the business is not undertaking some project, or program, or initiative that causes it to uproot processes or culture, or people or business areas. These could be small, systemic changes or large, tangible changes. In either circumstances, ignoring the inevitable impacts on the very people who need to sustain and embed the new state of being is a recipe for failure.
Every technology project, for example, that has failed miserably (and there are many) does so more often than not because the organisation failed to invest in helping people move from their current state to their desired state, at every step along the way.
Managing change involves being aware of, and knowledgeable of, a variety of disciplines including communication, adoption, organisational culture, technical implementation, vendor management, negotiation, project lifecycle, support and sustainment, and training.
Every organisation and every change within that organisation will require a slightly different approach. I have spent many years working with organisations to help them design a change management plan that can be easily implemented and maintained. I can help you understand where to start, what to watch for and how to develop an organisational competency that will ensure your organisation can successfully move from current state to desired state and recognize the intended benefits of the program.
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Stephanie Hayes
Vancouver, Canada
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I am a business transformation consultant, focused on helping organizations to build and improve business models, manage change, align service areas, build capabilities and improve operations. I also have a passion for entrepreneurship, and as an entrepreneur myself, I work with small businesses and entrepreneurs as a mentor and outsourced COO, helping startups become operational and providing hands-on support for small businesses who are ready to mature. Using the Lean Launchpad methodology, I create frameworks for business owners to define and execute on their business model, supporting and coaching them en route. I use the same approach in building my own ventures, and therefore I can continue to build and improve my approach. I have worked for many years as a program lead, business analyst, and change manager, helping organizations design and implement pragmatic, effective business solutions, largely focused on the Microsoft application platform, including collaboration, integration and communications technology. My recent focus is on building cloud-based services and building businesses online. Skills Include: - business strategy - operations management - business process management - business analysis - change management - knowledge management - business writing - customer segmentation and analysis - value proposition development - service design - solution development - project management - proposal development - business development - product management - online marketing - user adoption - professional services management - integration strategy and architecture
Reviews (4)
Awesome experience!
Source: Clarity Dante Thomas Oct 30, 2015In the short time I spoke with Stephanie, she helped me identify a new revenue stream for my business that I didn't even consider... worth her weight in gold!!
Source: Clarity Michael Lavigne CEO of Open For Change Mar 31, 2015Stephanie was a great student, an excellent colleague (we worked together on creating an online course after she graduated), and an all round fun and funny person. She knows the human side of IT like no one else.
Source: LinkedIn Richard Smith Mar 25, 2015Stephanie is a focused, results-oriented individual with a strong work ethic. Working with Stephanie is always a pleasure as her diligence and persistence creates an environment for success, which her colleagues always appreciate and benefit from. Her experience and ability working with customers is something to learn from; confidence and a personable demeanor like she has are not easily acquired.
Source: LinkedIn Surita Bains Mar 25, 2015the startups.com platform
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