Difficult Conversations and People

Created 2 months ago in Skills & Management / Leadership

I've navigated more workplace conflicts than a soap opera writer—except mine had real tears, deadlines, and team dinners afterward. With almost two decades of experience managing diverse, high-pressure teams, I’ll help you turn tension into teamwork and turn drama into a real, no nonsense, constructive show.
From demanding guests to grumpy colleagues in high-stakes environments, I’ve handled people who could win Olympic gold in being difficult. I’ll show you how to stay cool, stand your ground, and walk away from conflicts with your peace—and your sense of humor—intact.