- Former Trezor Expert — delivered ~600 one-on-one consultations with hardware wallet owners (2024–2026)
- 20+ years translating complex technical subjects into confident action for everyday users - Previously: escalation specialist at Avast/AVG; a decade in operations and contract management at New Century Transportation
- US Navy veteran — served aboard USS Kitty Hawk during Operation Southern Watch (1995–1999)
- Based in Prague, available worldwide via video