I am a xbox and a microsoft representative support means that I know how to handle IT problems in xbox and microsoft. I can also give advices on making a game as i am also a gamer and i know what a gamer wants and a do and don'ts
I have been on microsoft support and xbox support for over a year and i have helped many people online. I can help with the needed change in video games as i myself a gamer and i know what is a do and don'ts and what a gamer want in playing