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Expertise
MenuCreating a Consumer Experience That Provides Value
Created 11 years ago in Business / Getting Started
Significant experience with online engagement, digital customer service, issues management, ensuring a consistent customer journey, providing feedback to teams, ensuring customer loyalty that results in advocates for the brand, and providing value to the customer.
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Scott Monty
Ann Arbor, MI
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Scott Monty is an internationally recognized leader in digital communications, digital transformation, social media and marketing. As principal of Scott Monty Strategies, he counsels brands and agencies on strategy, executive communications, influencer management, the customer experience, and digital initiatives. For six years, he was the global head of social media and digital communications for Ford Motor Company. A highly sought after public speaker, he excels as a public spokesperson and media representative and has been featured in a variety of national and international media outlets. Scott writes about the changing landscape of business, technology, communications, marketing and leadership at ScottMonty.com.
Reviews (16)
Scott is a bonafide social business leader and has been positioned at the forefront of change for years. His combination of strategy and creativity have served Ford well, pioneering the use of various social media channels for programs widely upheld as global best practices. Scott is generous with his insights, sharing lessons learned with industry peers and helping guide others to success.
Source: LinkedIn Peter Kim Jan 29, 2014I received my introduction to social media when I was invited by Scott and the Ford Motor Company to attend the 2009 North American International Automobile Show as a blogger rather than as a journalist. Scott was helpful and very patient with me as I got up to speed, helping me adapt my website AutomotiveTraveler.com and my digital magazine, Automotive Traveler to best take advantage of social media, especially Facebook and Twitter, to expand its reach.
Source: LinkedIn Richard Truesdell Jan 29, 2014Scott brings clarity, insight and a dash of humor to his blog posts and his observations about social media and marketing. He takes complex topics and ideas and makes them accessible to his audience -- as wide ranging as it may be.
Scott should be a must read for veterans and novices alike. You'll not only learn something new every day, but you will begin to think bigger. And in a field that is expanding and changing at the blink of an eye, that's a critical skill.
Drew McLellan
Source: LinkedIn Drew McLellan Jan 29, 2014It's been my distinct pleasure to work with Scott at a strategic and tactical level since early 2007. His willingness to make recommendations and drive strategic ideas through to tactical execution as the while cajoling me into the world of social media.
I plan on continuing to work with Scott Monty and the crayon team in the social media space, and happily recommend him. Scott's diverse interests and large groups of friends and associations make him a strong ally and influencer.
Most importantly Scott is an exceptional human-being, with a strong sense of integrity and a dry sense of humor which make me proud to call Scott a friend, as well as colleague.
Source: LinkedIn Philip Robertson Jan 29, 2014Scott did a fantastic job with the outreach campaign for one of his clients, ooVoo, and was instrumental in getting the blogosphere to sit up and take notice. He clearly understands how to do new media outreach the right way, fostering community instead of disrupting it.
Source: LinkedIn Christopher Penn Jan 29, 2014Scott is a solid stand-up guy who delivers time and time again. He is extremely knowledgeable in social media and delighted to share his experience and talent. He also has a mean blog!
I enjoyed working with Scott and would recommend him as someone you would want as a leader on your relationship, team or as a colleague.
Source: LinkedIn Gary Cohen Jan 29, 2014Scott brings honesty and a level head to anything he works on. While he is always passionate about the work he is doing, he does not get caught up in the moment and is always thinking about the larger picture. He has a knack for sensing the client and keeping them full of optimism even in the depth of questions. He has opinionated thoughts that he is glad to share and would be a valuable asset to any team that he was on.
Source: LinkedIn C.C. Chapman Jan 29, 2014Scott is a smart and decent guy who has made a real contribution during his years at PJA. In particular, we appreciate his considerable strategic depth in the health care markets, and his genius around social media. He has built his own blogs that are rich in content and engaging/engaged in. He is a savvy analyst of trends and tools, helping clients separate the productive from the useless. And he also leverages his personal talents in social media for the agency, taking a leadership role in launching our blog and generally helping us become more active participants in the conversations around BtoB marketing and advertising. I recommend him enthusiastically
Source: LinkedIn Michael O'Toole Jan 29, 2014Scott is my "go to guy". Whenever I want to figure out how to dimensionalize a concept by exploiting some emerging interactive technology, I go to Scott. I rarely leave a meeting with him without some "note to self" to check out a url, blog, or trend. He's a one-of-a-kind hybrid of account exec and new media guru. In the future, when cloning is commonplace, no doubt, Scott's name will be on top of the list.
Source: LinkedIn Rebecca Rivera Jan 29, 2014Scott brought a superior level of knowledge and energy to the Corporate Development group at Boston Healthcare. His combined health care and business background enabled him to very effectively act on our client's behalf to source, negotiate and execute business development deals. Scott was a welcome addition to the team and great to work with.
Source: LinkedIn David Anderson Jan 29, 2014the startups.com platform
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