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Clarity

Satsheel Shrotriya

Singapore

Over 12 years of servant leadership experience as an investor, operator and advisor across Asia, Middle East and US.
As a trusted advisor to Governments, Investors, Boards and C-suite to design and deliver growth strategy (business models, M&A, turnarounds) and transformations (business, digital, people, operating models) in various functional and operational leadership roles across wide-ranging industry verticals (technology, private equity, management consulting and public sector), products, service lines and geographies.

From Sept 2022, responsible for leading cross-functional teams that originate, shape, and close large ($’000m) strategic partnership deals between Microsoft and its top customers in the Asia Pacific region.
- Focused on helping customers accelerate towards their business goals, maximize the business value from their technology investments, and unleash innovation in their organization

Prior to current role, immensely grateful for 11+ years of opportunities to lead, and learn, at McKinsey & Company, Temasek (Sovereign Wealth Fund of Singapore), Qatar Tourism (Govt. of Qatar), Merrill Lynch and GE Research.

Career highlights:

Proven track record in hands-on, transformative and intrapreneurial roles e.g.,
- Consultative selling of large strategic deals
- Vice President, Strategy & Innovation: Led a team of 16 in Strategy & Innovation Group across special projects, transformation, national development strategy and FDI
- Technology venture builder: PE-styled buy-build-grow platform building for digital technology services company, starting with carve-out
- Interim-COO: Led PE-led turnaround of a large, listed retailer
- Chief of Staff: Digital transformation for global F&B leader
- Served on boards of a listed company and a national government entity.

Industry experience:

- Financial Services: Banking, Capital Markets, Investment Banking; Fintech; Investors (PE, SWF, VC)
- Consumer: Multi-format Retail, E-commerce and Omnichannel, CPG/FMCG, F&B
- TMT: Telco, IT services, Gaming, Loyalty, Consumer Tech
- Public Sector: SWFs, Central banks, SOEs; Ministries – Tourism, Finance, Healthcare, Education, Law
- Healthcare: Hospitals – Public and Private, Diagnostics, Pharma, Medical devices

$6.67/min

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Travel Tourism Hospitality in EMEA and Asia Pacific

I held the role of Chief Strategy Officer and VP of Strategy & Innovation at Qatar Tourism (Govt. of Qatar) from 02/’21 – 05/’22

Led team of 16 professionals across 5 groups (strategy & partnerships, data science & analytics, investment promotion, international cooperation, transformation) to drive tourism sector development.
 Member, Board Committee on Strategy, Qatar Museums Authority
 Qatar Delegate, 6th UNWTO World Forum on Gastronomy Tourism, Oct 2021
Strategic Partnerships
 US$1+ public private partnership (PPP) in an iconic greenfield theme park in Qatar
 US$30+ m investment into a global automotive tradeshow
 Digital payments: Engaged with central bank, digital arms of Qatar’s top commercial banks, and fintech (Alipay, WeChat, Apple, Paypal, Ooredoo Money) to evolve access for FIFA World Cup 2022
 eSports and gaming sector strategy and partnerships
 Metaverse strategy and partnerships initiatives:
 Ecosystem engagement with Supreme Council of Economic Affairs and Investments, UNWTO, Amiri Diwan, Qatar Museums, PSA, Qatar Central Bank, Supreme Committee (FIFA World Cup), Min. of Foreign Affairs, and others
Strategy and Transformation
 Tourism Strategy 2030: Developed of Qatar’s tourism strategy, including priority source markets, focus target segments, and implementation roadmap of 120+ initiatives, across 11 strategic pillars; through consultative process involving highest level of government ministries & private sector
 Privatization of subsidiaries: Carve-out of two private sector subsidiaries under public sector entity; develop board governance; incorporation/legal set-up; operating model, budgetary control, op model
 Built data analytics and intelligence unit: Defined vision, design & execution roadmap for team of data scientists, business & economic policy analysts to deliver public-facing analytics dashboards, executive decision-support dashboards, and performance analytics to optimize for speed and value.
 Transformation: Designed and implemented KPIs and robust monitoring for Licensing & Classification, Service Excellence, Sales, Marketing & PR, Digital and shared services (Finance/HR/IT); Led ERP implementation
Special projects: Residency by investment visa, Gastronomy strategy, beverage policy, Schengen Visa, post-Covid reopening, MICE business spin-off, chartered flight program, underwater diving spot.

Investments and Portfolio Management in Private Equity and SWF

Held the role of Associate Director, Portfolio Development (Investments Group) At Temasek International (Private Equity / SWF of Singapore) during 12/’16 – 01/’21

Led deals/ engagements as a member of special situations investments team focused on a mix of new venture/ platform building, complex M&A deals, restructuring, carve-outs, and turnarounds in portfolio companies. Led cross-functional teams to establish new businesses, capital markets and transformative initiatives (TMT, Retail, FMCG, Business Services & Industrials)
Investments in Special situations
 Digital technology venture building: Investment into a large technology player; design and execution of JV for building Asia Pacific business, majority owned by Temasek, including carve-out of Asia Pacific business; business focus on Cloud, Data analytics and AI transformation.
 Successful turnaround of ~$1b sales multi-format retailer: 26+ months on secondment to portfolio company in a hands-on ‘COO/ operating partner’ role to drive performance improvement of the loss-making company to EBITDA positive stage; revitalized cash flow generation via operational transformation & business development.
Restructuring & Strategy: Shutdown loss-making business units; closed unviable 20+ stores, new M&A/partnership initiatives, board governance, investor relations, capital raising.

Partnerships & BD: Led all aspects of partnerships & BD for large/strategic deals – (a) Led competitive bidding process to win highly profitable partnership to takeover 8+ new stores in remote locations with potential to add incremental +20% to EBITDA. (b) Competitive bidding process for local franchising of global convenience store chain
Digital transformation: Launched e-commerce delivery for omnichannel with digital/social media initiatives to grow store sales e.g., digital coupons for grow footfalls, improve in-store experience; set up digital marketing unit; established business case on big data analytics & loyalty.
Margin expansion: 800bps expansion in gross margin over 18 months – granular pricing for 20,000+ SKUs over 100+ locations; re-negotiations with top 100 suppliers
Cost reduction: Rental re-negotiations with landlords, reduction of FTE and services costs
Working capital: Freed up cash though (i) 40% reduction in inventory, while growing sales (ii) reduced aging inventory (iii) increased days of credit through supplier re-negotiations (iv) supply-chain re-design e.g., built new algorithms for automatic ordering for replenishing ~70% of volume; built single-pick inventory model to reduce slow-moving inventory; reduced overall logistics costs.
Capability building: Conducted hands-on workshops on negotiation & digital marketing.
 Korean hypermarket retailer: Crafting omni-channel digital strategy and value creation initiatives
 LBO - Chinese “new retail” company: Due diligence, competitive and operational benchmarking
Due diligence for a leveraged buyout of a large, big-box retailer with strong fresh-foods capabilities
Deep dive into competitive landscape of the technology-led, fresh-focused modern retail formats evolving in China, and into strategy & operations of target company.
 Telco market structure: Evaluated impact of 4th operator entry & mobile virtual network operator (MVNO) in Asia Pacific, and impact on competitive landscape, industry structure and portfolio cos.
 Industry-shaping industrial M&A: Feasibility, synergy, and execution approach for 2 multi-$b companies in industrial sector in Singapore
 Debt-stress modelling: Conducted financial stress-tests for portfolio companies for GFC-like scenarios to identify companies at risk, and recommended actions to reduce debt towers.
 Leading FMCG company: Value creation opportunities and investor relations best practices
 Review of underperforming assets in the portfolio, including significant stakes in listed companies
Organizational leadership
 Artificial Intelligence: Planning & execution of global A.I. conference focused on analytics-enabled products and services involving start-ups, corporates and investment funds with global experts and top technology VCs.
 Temasek CEO Roundtable: Supported planning and execution of Temasek Roundtable, an annual event to engage over 100 of Singapore’s top CEOs and Chairmen on senior management topics.
 Industry Economics & Competitive Strategy: Crafted a new training program for Investment teams across all local & international offices; conducted in-classroom & on-web sessions; received training score of 4.8/5.0
 Recruitments for Associate to Asc. Director hires on key competencies, led training initiatives.

AI Transformation in Financial Services

Driving AI Transformation as Industry Advisor, WW Financial Services Industry at Microsoft 09/’22 – till date
Responsible for leading cross-functional teams that originate, shape, and close large ($’000m) strategic partnership deals between Microsoft and its top financial services customers in the Asia Pacific
Focus: Banks: Global universal banks, Asian regional banks, Emerging markets leader/attacker banks, non-banking financial services firms | Capital markets: Stock exchanges, SWFs/PE, Private equity firms.

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Member since February 2024