Customer Journey Path Mapping

Created 2 years ago in Sales & Marketing / Inbound Marketing

This customer-focused consulting work will gain you a deeper understanding of your customers' actions so that you can maximize your interactions for action, like buying, signing up or attending an event. Different target audiences behave differently and touchpoints might need to be adjusted to speak to each group. This work will help you remove obstacles with stronger instructions and content, and add further customer service elements throughout the journey. You will be able to see where your prospects might be dropping off or losing contact where you expected further action.