VP level leader of Sales, Client Success, and Client Services teams for startups, high growth private companies, and public companies. Particular focus in working with large retailers. Bazaarvoice, SmarterHQ, Scripps Networks, Trilogy
You're trying to sell your SaaS Ecommerce or Marketing Tech offering to large retailers, but it's a noisy marketplace. How do you get their engagement and close larger deals faster?
What's the best way to... Structure your Client Success team? Improve your implementation process? Improve renewal rates? Grow the client base without scaling the number of people? I can help!