Improve User Retention & Remove Bottlenecks

Created 5 years ago in Technology / Software Development

Metrics is everything. Verbal feedback from an app user is going to be different than how they actually use the app. Understanding your user's behavior is crucial to your app's success. At Credit Karma, I've worked on their tracking system. I've integrated Zendesk's tickets to web apps which improved customer service. Don't neglect this in your app!