I have been working in multi-national environments.
For 5 years, I spent my time and dedicating myself working at International Airline Services of Air France KLM Royal Dutch Airlines in AFKL Sales & Service Centre department based in Manila, the Philippines. It is the headquarters of Air France & KLM Contact Centre for Asia Pacific. AFKL SSC handling reservation, ticketing, and products of direct passengers and travel agencies from Asia Pacific market that coverage some countries including Indonesia, Philippines, Singapore, Malaysia, Australia, and New Zealand. My tasks were ticketing & reservation, selling Air France & KLM products, and leading Bahasa and English team. I am glad that I was one of the pioneers of Air France KLM Sales and Service Centre for APAC. It was a great experience in developing my work ethic, character, principle and leadership, team work, customer service and operations person, passionate with what you are doing and professionalism.
I have also worked in an internet service company, it is a Spain-based company and been in-charged for business development specifically in content and marketing department for several Asian countries. Maintaining a good relationship with our partners and developing relationship for business advantage.
Currently, I am working as Head of Operations in an IT company based in Jakarta. Building the company from scratch, making plans and strategy in developing the team effectively and developing the products. Beside that, I have to manage and control company operations, and supervising sales & marketing team.
In addition, I have some experience in making event. It was the event Bela Negara (mother company partnering with Ministry of Defense of Indonesia), and event of Prisma Ministry Indonesia (religious organisation).
I am a dedicated person, passionate, keen to details, team player, initiative and able to bring positive attitude within the work environment.
With 10 years of working experience in operations, customer service, marketing, and event, I hope I will be a good addition to your company and to be able to grow together, facing the challenges together and achieving success together.