Question
I'm building a legal marketplace (info, lawyer directory, free Q & A) which is essentially a lead gen site for lawyers with a freemium model.
On the demand/client side there is low scope for virality due to the often private nature of legal questions asked plus an unwillingness to bore social media connections; and
On supply side there's a disincentive to refer colleagues outside their own law firm as increases competition on the platform.
What are some imaginative ways to encourage referrals on either side? One thought I had for the lawyer side is create scarcity by limiting the platform to a certain number of lawyers per geo area but this doesn't really fit with a freemium model.
Answer
There's certainly many things you can try for customer acquisition -- SEO, ads, partnerships, creative marketing campaigns, etc. In regards to those that are specifically referrals, I think clients can refer lawyers, and vice versa.. especially if you offer some tool / workflow that makes that relationship (once created) a much better experience.
