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Rentals: How important is a website for a rental startup?
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Saurabh Thakur, Startup business adviser and eCommerce consultant answered:

A website is a must for modern businesses, be it rental or sales. Rental operations are also quite difficult to manage than sales operations and building a website brings automation, that’s why websites are more important for rental businesses.

Let’s discuss in detail:

For Managing Rental Operations:

Rental operations are complex. You need to book equipment for certain dates. First, you accept rental dates from customers, collect a security deposit, verify documents, and then track returns for your order. In case of any damages, you have to make deductions from the rental security. All of this can be quite tiresome in manual operations, especially when manual operations give customers the scope for dispute. Instead, it is better to develop a feature-packed website that can automate all these operations for you and help you handle orders.

For Reducing Operational Costs & Reaching Breakeven Point:

With offline operations, you need to hire a workforce to showcase equipment to customers, manage inventory, do invoicing, and send return reminders. All of these operations along with many more are automated on a rental website. This helps you reduce operational costs and reach a breakeven point faster.

Brand Building:

Even if you are a startup, customers want a premium experience. Eventually, they will compare you to existing online players and top businesses. Thus, it is better to provide customers with an interface and experience that matches those of leading players. By building a rental website, you can reflect the professionalism that customers expect from rental companies. Moreover, having a professional website will also boost your reliability and trust.

Access to Digital Marketing Tools:

Almost every business is using digital marketing today to promote their services. With a rental website, you can access a number of digital marketing tools, such as on-page SEO, paid campaigning, backlinking, social media marketing, and more. With solid digital marketing plans, you can increase your online reach and attract more customers. With a checkout functionality on your website, the overall conversion time will also be less.

Reports and Analytics:

Collecting metrics such as visitors, views, bookings, transactions, revenue generation, top-performing products, top customers, top regions, etc. is important to make data-based marketing, growth, and business management decisions. Your rental website can collect this data automatically and prepare reports.

For building the most appropriate rental website with rent-centric functionalities such as a booking calendar, agreement management, rental security management, rental add-ons, document verification, and more, I recommend checking out Yo!Rent rental software. https://www.yo-rent.com

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