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MenuLaunching video website for power industry. Website will offer user subscriptions for $29.95/mo for access to 50+ videos. Should it be free instead?
Instead of charging users for monthly service I am considering offering the videos up for free and using advertising from industry companies as revenue. What option is better?
Considering releasing free Beta version of site to see how it's received and then deciding about charging later.
Answers
Hi, Walter here.
Assume I am your potential customer. I see your website because I am searching for related power industry information.
I am in the searching stage, not ready to buy.
No idea about your company reputation, nor have and idea of who you are. The Know, Like and Trust factor is missing.
Hard to be your customer in the above circumstances.
If you ask me to pay a subscription fee to access the information I am looking for, I will look some place else.
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Here is my answer:
1. Need to build up you and your company to your potential customers.
a. Tell your Avatar, that's your target customer. your story on how and why you are solving their particular problem in a video, a free video story.
b. Include a call to action in the email, mostly providing more updated information on the matter by email. So you are requesting the potential customer email (Opt-in)
c. Once you received the email, send a comprehensive, value loaded email with things as: Infographic with statistics about your avatar problem and pointing toward your company on how to solve it. Add a video following up to the one on the Opt-in form where you got the email to start with. Remember it takes and average of 7 presentations for a sales conversion. So present the opportunity to take action every time you send and email along with value. You are building TRUST by stepping on the customer shoes and helping him up.
So you will have to Opt-in options on all you emails out. Once to subscribe to your videos series and one for a survey to closely identify the customer problems and desires.
Today's marketing is about story telling. Follow up with powerful value to them and build up you email list.
There, in the mailing list is where your power is. That's you sales pipe, the communication channel to build your relation to your potential customer and convert them to customers when the Know, Like and Trust is build.
My friend, MERRY CHRISTMAS AND HAPPY NEW YEAR!
You need a way to monetize it. Free websites can get your foot in the door and also give you their information... and there are loads of ways to ETHICALLY make a solid stream of income off that as well.
If you'd like to get my take on it and have me guide you through it step by step, feel free to set up a ten minute call. It will be the best investment you have made for your business-- Forbes and the American Business Awards aren't be wrong about me!
It depends. Can the content be found elsewhere for free? Is it unique content? I give away content for free that I believe people can find elsewhere and charge for unique content. I use the free content to grow my audience.
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How much do I charge my subscribers?
In my experience, and based on the way I coach my clients, creating a pricing model without first creating a business model is an indication of a poor strategy. That said, here are my thoughts based on the information you've provided: 1. You are incorrect about your assumption of "the less the fee, the greater the potential # of clients". What you will very likely discover in practice is that there is a "sweet spot" in pricing such that any price above or below you'll see a drop off in members. In other words - any price LESS THAN or GREATER THAN your "sweet spot" price will result in FEWER members. This is one of those "non-intuitive" components you'll run into as an entrepreneur. 2. If you choose to price based on "competition" you are all but announcing that you are a commodity. Once again I'd suggest that this is a poor strategy. Instead consider your USP (or if you haven't yet done so...create one). Once you are properly differentiated YOU control and set pricing based on the VALUE you provide to the marketplace that they can't get anywhere else (i.e. Ferrari and Harley Davidson and Starbucks, etc). 3. Even with a solid strategy, a strong USP, a great product and a well-thought-out business model - you will likely still need to do some market testing (i.e. A/B testing) to find that "sweet spot" price I mentioned earlier. (I have yet to personally see anyone hit the mark right out of the gate.) 4. The last piece of info you provided - regarding monthly vs discounted annual membership pricing - would be a part of your OFFER. This is NOT the same as a pricing strategy - which should ideally be developed FIRST (at least conceptually). This is not to say you couldn't launch with the offer, but I'd suggest you figure out pricing FIRST and then develop offers based upon your deep understanding of your market. For assistance with any / all of the components I mentioned - give me a call. And be prepared that (in my opinion) whomever you decide to enlist this is going to take several calls to work out unless you have much of the groundwork already figured out. I apologize for this assumption - but I'm basing it on the information you provided and with hopes that this response will be helpful to others. I wish you great success!DB
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