Question
A B2B commercial real estate platform where commercial spaces can upload their listings.
Should the platform then handle whatever messages the listings receive and forward it/notify the respective companies (who listed on the platform)
or
The companies receive emails/messages directly from clients (thru the platform) and then reply accordingly?
Which is the standard protocol here?
Answer
There is no direct answer to this as it would depend on the monetization of your marketplace.
1. Subscription - If you are charging a yearly/monthly subscription then you can allow companies to manage the communication directly.
2. Pay per lead - If you are charging pay per lead then you can forward the message to companies depending upon the number of leads they have chosen.
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