It sounds like you have funds held in your Square account after a dispute was resolved in your favor, but the transfer of these funds is pending and hasn't been completed yet. Here are a few steps you can take to resolve this issue:
1. **Contact Square Support:** Reach out to Square's customer support directly through their website or app. They have a support team that can investigate the status of your pending transfer and provide assistance.
2. **Verify Account Information:** Double-check that your bank account details linked to Square are correct and up-to-date. Sometimes delays can occur if there are discrepancies or errors in account information.
3. **Check Transfer Settings:** Review your Square account settings to ensure there are no restrictions or settings that might be causing the delay in the transfer.
4. **Follow Up Regularly:** If you've contacted support already, follow up regularly to check on the status of your transfer. Sometimes transfers can take a bit longer due to processing times or other factors.
5. **Review Terms and Conditions:** Refer to Square's terms and conditions regarding fund transfers and dispute resolutions to understand any specific policies or timeframes that might apply.
By taking these steps and staying in communication with Square's support team, you should be able to resolve the issue of the pending transfer and ensure that your funds are transferred to your bank account as soon as possible.
