Can You Setup Lead Tracking In Infusionsoft For Me?

I provide conversion optimisation services on a price per day on a rolling monthly basis. I did it this way, because my background is in software development consultancy and everything was estimated and billed out on a daily basis. I also provide one off services which is normally priced based on how long it would take to complete. I prefer to work with customers on a rolling monthly basis because I can have an impact on many aspects of their digital marketing and business processes. It means I'm also not tied to only creating split tests but have the freedom to advise and have a positive impact on multiple areas of a business.

Four years ago, I started a local daily deal site which grew to the largest in East TN & Southwest VA. In that period, we pivoted by learning how to solve the digital marketing problems of the restaurants and spas we featured on our site. I have a number of tips for you on this. First, most small merchants will be lost and not truly see the value of SEO and citations. Those are long term efforts without short term results. Even then, the results are not tangible, at least not readily visible to the owner of a store. Reviews however are an immediate pain point - and also a quickly solved problem. So I use this as the way to prove value upfront to our clients. In fact, I have yet to pitch our marketing program to a small business owner and get a "no" since I began my emphasis on Reputation Management. Why? Because normally only disenchanted customers leave reviews. And the negative reviews seem to personally affect the ego of the business owner (as they should). Especially because they can massively affect bottom-line revenue, especially now in light of new developments and agreements between the search engines and the review sites. Reviews directly power search to a large degree. Feel free to reach out to me if you want to talk specific cases - I have found that the pain points and need are the same across almost all industries (hospitality, food service, medical, etc).

1) The whole team is growth focused, but I'm the only who helps guide and lead the strategy but for the most part, we know our core metrics and we have a development process for reviewing / assessing / testing / adjusting, etc. So I guess that's me. 2) We have many tools, and all depends on the metric, funnels, etc. As a general rule of thumb we use Google Analytics for all external traffic converting to sign-up, Mixpanel as a data warehouse for all events & funnels, A LOT of custom reports and tools we've built in house required when MixPanel or Google Analytics falls short. 3) We actually use Clarity (whole team) for conducting usability testing with members & experts on specific topics. We create clickeable prototypes and use Clarity to schedule a call & www.join.me to share the prototype for feedback. We also use www.usertesting.com for odering weekly baseline videos on our mobile app. It's not a "tool" but we use the Jobs-to-be-Done framework for conducting interviews when trying to understand intent. 4) Dave Skok has written the bible in my mind when it comes to SaaS metrics http://www.forentrepreneurs.com/saas-metrics/ Hope that helps, feel free to request a call to discuss further.

First, you need to make sure you have the conversion funnel set up properly. Enter the urls for all of the checkout steps (cart, login/register, checkout page, etc) and then look at the conversion funnel. This will help you to see if there are any bottlenecks or major problems causing a huge portion of your customers to drop-off at any point in the checkout process. Ideally a checkout should be one page, the more clicks, the higher the drop-off. Also look at all of your individual pages, see which ones have the highest abandonment and the highest conversion. That will help you see what you are doing right/wrong. I'd also highly recommend doing extensive A/B testing. You'd be surprised how much difference the wording of a button or even the color can make on whether or not a user clicks on it. Same goes for navigation elements, position of items on a page, promotions, etc. You can never A/B test enough!

Hey, I'm a conversion optimization consultant so I can offer some help here. Whether a conversion rate is "good" or not is a relative measure. If you run a test and get it to 35% from 26%, that's good! If if go from 26% to 10%, then you know you could be doing better. Comparing your conversion rate to industry averages rarely tells you anything meaningful or actionable, so the best thing you can do is continue testing and compare to your old baseline. The confidence level is the likelihood that the detected result actually exists. For example, if you flip a coin 10 times it will likely land on one side more than the other. If you stopped testing after 10 flips, you might assume that one side has a higher probability than the other... But we both know that's wrong. The real result (50/50) would only begin to emerge after 20 flips, and even then you would not have 100% confidence. So you don't want to start flipping (ie, testing) too soon because you might draw the wrong conclusion ("the coin landed on tails 6 out of 10 times, therefore tails beats heads by 20%"). You also want to know when to stop and what is the smallest meaningful difference ("the coin landed on tails 49 out of 100 times, and the 2% difference is not significant, so we can confidently say the probability of landing on tails is the same as landing on heads.") The confidence level tells you when you've reached this point. Before you start any A/B test, you need to know how many "flips" (sample number, ie, visitors) are need to reach a result that is likely to be true, and what is the minimum significant change (is a 2% increase significant, or is that just random fluctuation?). Here is a handy calculator to calculate this before you start your test: http://www.evanmiller.org/ab-testing/sample-size.html If you (or anyone reading) would like some help in setting up and running A/B tests to increase conversions, get in touch!