I personally believe that a software agency should take the following precautions:
1. 1. There is always possibility that for future projects client will directly contact developers avoiding Agency. What precautions software development agency should take to avoid this business loss?
2. In Service Level Agreement with client for software development project is it advisable to mention development company name? If yes, what related clauses should be mentioned there.
3. What things in software development project Agency should handle itself other than software coding?
4. What value addition Agency can provide to its clients?

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