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Question

I co-founded dadpardaz.com - a legal marketplace in Iran - less than a year ago. We've launched the Beta version two months ago and working to improve it's UX and add new features to it and at the same time working on marketing and introducing it to the limited groups of people.

We see the expression in our users that they can not understand the system and what it does very easily. So we think maybe hiring a UX expert would help us.
I am familiar with UX and normally I do it myself but I think maybe having a more professional UX designer would help us. What do you suggest?

User Experience

Business Strategy

Early-stage Startups

Answer

Riley ikni answered

How painful is this problem you are trying to solve?
How is it impacting your growth ?
How many users have raised that concern ?

You can do a certain numbers of iterations with your team using Design Thinking Technics, widen your perspective with lightning talks. If you are stil stuck, come back to us.