I own a small agency but don't want to run day to day or team. Should it be a GM, Business manager, other?
My approach, with all my businesses... depend on automated systems. If I can't find a way to automate business processes with zero humans, I walk away from the money.
At first glance this might seem a costly mistake.
There's a big difference between income + profit.
I focus on profit. If I can automate processes without humans, then a business scales forever.
Also, without humans involved, I know process correctness runs at 100%... and I have no humans, so no overhead expenses, so 100% profit.
My suggestion. Go for automated systems producing 100% profit rather than humans.