Having helped a few start-ups in different industries I can tell you that before you launch you need to have planed out everything that you can. Naturally you will not be able to plan for everything but you want to think through as much as possible. Having a business professional help you map out a business plan is the best way to start. This will give you a point from which to deviate for the first few years of operation and also show investors and lenders that you have a plan in place. Feel free to reach out to me and we can get your business plan started as well as take care of any other start-up needs you have.