Which cloud service provider do you think I can opt for? I know Saleforce but I do not know if that is too expense for the company. There is also SAP, Oracle and Zendesk. Am a bit confiused!
The services you rattled off all do very niche things ... to a number of different companies. It sounds like you are comparing Oranges to Apples and getting overwhelmed.
You're asking what skill set of employees you need to run an ecommerce company. Then ask about which service providers you should use.
Are you wanting to know about employees or tools?
Let's talk,
-Shaun