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Problem Solving: How much of a work day should be unique problem solving and what percentage is simply tasks such as following up?
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Aaron Lynn, Business Consultant and Systems Expert answered:

I see this is filed under "CEO Coach" so I'm assuming that you're the CEO or business owner.

In which case you should lean towards unique problem solving as much as possible. And by that I include strategy work, growth work and vision work.

CEOs should not be doing technical work. They should be working out where the company is headed (vision), how it will get there (strategy) and then motivate and inspire their teams to deliver that (growth).

In the startup phase, sure, you have to do a lot of follow-up and technical work yourself. But as time goes on and processes get put in place and your team expands, you want to be doing less and less of this so that you can free up your time for the most valuable thing - thinking and solving problems.

Everyone else on your team can call clients, process orders or deliver product. But only you can think and solve the high-level problems of the business.

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