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MenuWhat's the Technology Behind Clarity's "Are you interested in booking {advisor} for a call?" Email?
I was surprised to get the email. I'm wondering if this is a feature they built into the product or if they are using a 3rd party tool and can share which one is it. Thanks.
Answers
I'm a developer at Clarity and was involved in the development of this feature.
This specific feature was developed in house. We keep event logs around for a log of things and this feature is built on top of that. When you visit a certain page showing interest in an expert, we'll schedule a job to send this email. A few hours later, when the job runs, it verifies a few things against other logs and we send the email if it's a good fit.
These days I would take a good look at Intercom (https://www.intercom.io/) to do this. They recently came out with event tracking (http://insideintercom.io/power-of-behavior-driven-messaging) making this kind of feature a lot easier to build.
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Hi! I understand that you want to contact Clarity Support. All you need to do is to sign in with your Clarity account. At the top right corner, hover your mouse on ME and then click Support. You will be directed to another page where you can click SEND US AN EMAIL link. Once you click that, you will be asked to open your EMAIL Application. For reference though, you can email them at support@clarity.fm. Hope this helps!AM
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