International business consultant, speaker and certified professional facilitator for private industry and business associations. Founder of ActivatingPeople.com and ChamberMentor.com established in 2000.
The customer comes last? If we want the customer to feel like number #1 we need to practice customer service on ourselves, our family, the people on the freeway and our team members before we ever talk to a paying customer. Employee performance is a critical piece of our business.
While leadership vision is defined as what you want TO BE, the mission is then defined as what you are willing TO DO to become what the leader sees or envisions. Clarifying vision, mission and enacting a plan is the core of our business.
Great marketing gains a business "permission to sell" their products and services. It's one thing to get people listening and quite another to get them to call. Active marketing that creates an eager want by potential clients through all forms of media is our expertise.
For most, Sell rhymes with Hell. Learning to sell without being assertive or oppressive is the goal of many and to overcome the negative aspects of objections is key to our business training programs.
Leadership Philosophy; a CEO is working 20 years from now and a COO is working in the here and now. Leaders create company vision but more importantly, sell the vision.