Best Way Forward if Your S/W Project Is in Difficulty

Neil O'Driscoll

Chicago, Ilk
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Neil O’Driscoll 816 East Mayfair Road, Arlington Heights, IL 60005 odriscolln@yahoo.com 224-234-8984 Neil O’Driscoll Experienced Software Engineering Executive Professional Summary Results-driven software engineering leader with a strong background in large systems software development. Skilled in bridging engineering and customer needs, driving strategic initiatives, and implementing modern best practices. Proven track record in modernizing legacy technologies, fostering team development, and ensuring product quality. Core Competencies • Technical Leadership & Management: Over 20 years of experience directing engineering projects, managing large offshore teams, and handling budgets exceeding $40 million. • Project & Product Management: Expertise in project management methodologies (Waterfall, Agile, SaFE) and product management, ensuring timely delivery of complex systems. • Customer-Centric Solutions: History of serving as a customer advocate, overseeing requirements gathering, roadmap prioritization, and post-deployment support. • Process Improvement & Quality Assurance: Skilled in introducing modern practices, such as Agile and DevOps, to improve efficiency, quality, and customer satisfaction. • Off-Shore Development teams: Have successfully managed teams in Ireland, Poland, India, Malaysia & China Technical Skills • Programming Languages: C, C++, Rust, Python • Cloud & Infrastructure: AWS, Kubernetes, Docker, Containerization • Frameworks & Tools: DevOps tools (CI/CD), system monitoring, and operational support systems (OSS) • Methodologies: Agile, DevOps, Waterfall, SaFE Professional Experience EntigenLogic (2020 – Present) Director of Customer Engineering • Acts as a Customer Champion, collaborating with clients to refine objectives and requirements. • Plays a key role in roadmap prioritization, aligning the company's offerings with customer needs in AI and systems integration. Motorola Solutions (2014 – 2019) Director of Engineering • Led engineering for Motorola’s largest infrastructure business, covering system architecture, development, testing, and support. • Successfully modernized processes, enhancing efficiency and quality while achieving 100% on-time project delivery. Motorola (2007 – 2014) Senior Resource Manager • Directed the system architecture and tier-3 support teams during a period of rapid growth. • Enabled development and test teams, coordinating extensive engineering efforts across projects requiring thousands of staff months. Motorola (2000 – 2007) Engineering Manager • Managed operations and maintenance engineering for cellular infrastructure products. • Streamlined processes across departments to maintain alignment and consistency. Motorola (1989 – 2000) Software Engineer, Section Manager • Initially contributed as a software engineer specializing in telecom and cellular systems using C and C++. • Promoted to Section Manager, leading a team of 25 engineers and handling tier-3 support. Education Bachelor of Science in Mathematics and Mathematical Physics University College Cork, Ireland Achievements • Spearheaded the adoption of Agile and DevOps practices, modernizing legacy systems and enabling cloud migration (AWS, Kubernetes). • Consistently fostered team growth and recognized high performers, leading to a culture of excellence. • Extensive expertise in OSS design, call center operations, and field support systems.