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Expertise
MenuComplaint Investigation and Quality Improvement
Created 5 years ago in Product & Design / Metrics & Analytics
Investigate customer complaints to understand product limitations and identify opportunity for quality improvement.
• Perform root cause investigation of malfunctioning or defective products to provide feedback to your supplier to improve quality using FDA recognized frameworks.
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Murtaza Lakdawala
Irvine, CA
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Product development leader with over 12 years of experience in developing electronic medical devices with expertise in Class II-III devices, FDA compliance and vendor management. • All stages of product development from concept to commercialization.
Reviews (11)
Murtaza is an excellent resource on everything Medical Device / FDA / 510k. He was extremely helpful and answered my questions with no fluff. Highly reccomended
Source: Clarity Joseph Fleming Oct 3, 2024Murtaza has been a great resource for us as we sought guidance on the space of medical device and innovation. His experience with the industry and focus on an optimal approach for a successful launch has been extremely helpful.
You'll find him very approachable and he will take time to ask you questions about your idea.
Reach out to Murtaza no matter what development stage you are with your idea. It has definitely been time well-spent with him!
Excellent advice, thanks again.
Source: Clarity Grant Unsworth Apr 21, 2021Murtaza provided us with very prudent and actionable advice. Thanks again!
Source: Clarity Grant Unsworth Apr 9, 2021Insightful call, Murtaza asked good questions and offered valuable feedback for our marketing strategy. I'm looking forward to continue conversations.
Source: Clarity Louis Camassa May 29, 2020Murtaza was great and very knowledgeable. Also super helpful in answering every single one of my questions in a clear manner. Highly recommend.
Source: Clarity Avvinash Radakrishnan May 14, 2020Great talking with him. I got all the info I needed to move forward to the next steps!
Source: Clarity Mitch Fields Oct 18, 2017Murtaza very well understood my questions and had the obvious in-depth knowledge and personal experience in the space. I now have the right starting points for further research – hours saved thanks to a 15-minute chat. Thank you, Murtaza.
Source: Clarity Keith Mander Aug 29, 2017Great call, Murtaza was able to quickly cite relevant reference materials and was able to give real world estimates to add clarity on several issues.
Source: Clarity Lee von Kraus Oct 14, 2016Murtaza was the lead Electrical Engineer on two projects simultaneously, and he did an exceptional job at managing the external vendor during the design, development and verification testing phases. Murtaza demonstrated high level of maturity at this early stage in his career, and quickly gained the respect and trust of people he worked with. I am certain he will do very well with deep technical knowledge and a can-do attitude.
Source: LinkedIn Mukul Jain Feb 3, 2015the startups.com platform
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