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Expertise
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$3.33/min
Customer Engagement in SaaS
New Arrival
Created 6 years ago in Business / Getting Started
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I have extensive experience in customer engagement, primarily for SaaS products with around 5 years of customer lifetime. I can share different approaches for customer activation, increasing customer retention, reducing churn rate, working towards negative churn.
Related Topics
Customer Engagement
Customer Satisfaction
Customer Experience
Customer Relations
SaaS
Customer Retention
Customer Analysis
Customer Insight
Customer Support
Customer Service
$3.33
per minute
New Arrival
DD
Dimitar Dimitrov
Bulgaria
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15 years experience in creating complex Software Systems. Co-Founded Oxxy.com website builder (Oxxy Group PLC) and reached IPO 3y later, now moving forward to a bigger exchange. Extensive expertise on SaaS business. Software Architect and Software Developer with hundreds of software systems implemented, several in the 1M+ EUR budget range.
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