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Expertise

$2.50/min

Increasing Guest Satisfaction

New Arrival

Created 5 years ago in Business / Getting Started

With the ever evolving expectations of the guest, both corporate and leisure I will provide you with information and share examples of how I have driven the guest experience in these segments.

Michael Fatta

Orlando, FL
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Skilled at increasing guest satisfaction, quality, and retention levels, with an extensive track record in strengthening profitability, spearheading hotel operations, turnarounds, and openings; consistently recognized for exemplary leadership standards, cultivating high achievers, and motivating teams to exceed expectations, while providing versatility in operations, finance, revenue management and sales.

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